THE PROCESS

Whether you need us to screen print shirts, tumblers, shipping boxes, mailer boxes, canvas bags, heat press vinyl shirts or unique one-off items. The info below will help you have a better understand of how we do things to make sure we get it right every time.

Picking the right shirt

Quality runs deep, and we want to make sure your designs are screen printed on the highest quality garments. You can select fabrics from specialized clothing companies such as Allmade, Bella + Canvas, Anvil, Threadfast, American Apparel and Next Level. Hand-selected and tailored to fit, you can expect these high-end garments to elevate your brand in the most fashionable and comfortable way.

Artwork

While most of our clients have collaborated with us on their brand collateral before or bring us their own designs, we do offer custom design if your brand  needs a bit of a fresh update. Having a design idea and designing it can be a bit of challenge. We can design just about anything you can imagine.  However, if you already have your own artwork ready to print, we ask that art is sent in either Adobe Illustrator (.AI), Adobe Photoshop, (.PSD), TIFF (.TIFF) or JPEG (.JPG) format in order to ensure quality prints. Go to our screen print quote form to get started.

Minimum order

Our minimum or is 25 pieces, but the sky is the limit when it comes to our maximum number. AKA, we don’t have one.

Turnaround times and shipping

Just as important as quality, we want to make sure you receive your screen printed goods on time and when you need them. Typically our turn-around time is 4-7 business days after apparel proofs are approved, but if your order requires a delivery date sooner than quoted, our team can work with our production schedule in order to produce the best product in the quickest amount of time.

Payment

All jobs require 50% down before job can begin. Once payment has been received you job is off and running. We accept most forms of plastic, including American Express, Visa, MasterCard, and Discover. If you plan on going the paper route, we accept standard checks. We take privacy and security extremely seriously and use only QuickBooks to process all payments.

Reordering

Want to reorder your screen printed apparel, boxes, tumbler or other specialty screen printed items? Give us a shout, we simply pull the previous job file, get another quick final approval and get a down payment and your off.  If you would like to change anything, such as sizing, colors, shirt brand, ink type, or anything else don’t hesitate to ask.

Returns

The ultimate goal at the end of the day for Artscape Creative Screen Printing is to make sure our client’s goals and expectations for your screen printed products are exceeded. We’ll make every effort to correct any mistakes such as damaged, defective or incorrect material not previously approved by way of PO. In order to minimize incorrect orders, we communicate with you during every step of the order process with mock-ups and approvals to ensure the highest quality product possible. If a mistake is made on our end, please let us know within seven days of your shipment arrival so we can start the correction process.